Complimentary Service Plan
The Toyota Service Plan is designed to give you, the vehicle owner, a value-added product that supports your needs by containing motoring costs. This service plan offers all Toyota customers access to service at any authorised Toyota dealership in South Africa and authorised Toyota dealerships in our neighbouring countries, i.e., Botswana, Lesotho, Namibia and Eswatini. All servicing must be carried out according to the specified service intervals stipulated in the vehicle's Book of Life to ensure that the service plan and the vehicle's warranty remains valid.
INCEPTION DATE OF PLAN
The inception date of the service plan will be the same as the vehicle's warranty inception date (if applicable). The same will apply to all demonstration or pre-owned vehicles sold by an authorised Toyota dealership.
What Does the Toyota Service Plan Cover?
Parts and labour for services as per schedule provided by Toyota SA Motors, by an authorised Toyota dealer for normal operating conditions, including:
Oils (engine and drivetrain).
Filters (oil, air, fuel and cabin).
Sump plug gasket.
Spark plugs (where applicable).
Brake fluid.
Engine coolant.
Key fob /remote control batteries.
All specified inspections and adjustments.
Consumables or sundry charges.
What does the Toyota Service Plan not cover?
Obtaining of fuel.
Engine top up oil and other lubricants and service products required between routine servicing of the vehicle.
Maintenance repairs or wearing items (e.g., brakes, clutches, exhausts, batteries, etc.).
Tyres, wheel alignment and wheel balancing.
Additives (e.g., window washer fluid, injector cleaner, etc.).
Reconditioning and adjustments are not covered by the Toyota Service Plan.
Items requiring replacement as a result of severe operating conditions will be for the customer's account.
The severe operating schedule is not covered in the Service Plan.
Transfer of Service Plan
The Toyota Service Plan forms part of the vehicle and Toyota needs to be advised in the event of a change of ownership. Change of ownership details must be forwarded to Toyota via methods provided in this booklet. Once the change of ownership details is received, the remaining portion of the service plan will then be transferred to the new owner.
Jurisdiction and Currency
The Toyota Service Plan is valid in the Republic of South Africa, Namibia, Lesotho, Eswatini and Botswana. All payments under the plan will be paid in South African currency (Rand).
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